Your Friend With Benefits®
Privacy Policy
Our Privacy Policy and Commitment to Protecting Your Privacy:
Your Friend With Benefits Inc. values your business and we thank you for your confidence in choosing our brokerage as your source of advice and products. As our client, you trust us with your personal information. We respect that trust and want you to be aware of our commitment to protect the information you share in the course of doing business with us.
Your Rights as they Pertain to Your Personal Information:
- You have the right to know why an organization collects, uses or discloses your personal information
- You have the right to expect an organization to handle your information reasonably and to not use it for any other purpose other than the one to which you consented
- You have the right to know who in an organization is responsible for protecting your information
- You have the right to expect an organization to protect your information from unauthorized disclosure
- You have the right to inspect the information an organization holds about you and make sure it is accurate, complete and current
- You have the right to expect an organization to destroy your information when requested or when no longer required for the intended original purpose
- You have the right to confidentially complain to an organization about how it handles your information and to the Privacy Commissioner of Canada if need be
How We Collect, Use and Disclose Your Information:
When you do business with us, you share personal information so that we may provide you with products and services that best meet your needs. We assume your consent for our firm to use this information in an appropriate manner. We may use and disclose this information in order to:
- Communicate with you in a timely and efficient manner
- Asses your application for investment, insurance and other services available to you by our firm
- Evaluate claims and underwriting risks when required
- Detect and prevent fraud
- Analyze business results
- Act as required or authorized by law
What We Will Not Do With Your Personal Information:
We do not sell client information to anyone. Nor do we share client information with organizations outside of our relationship with you that would use it to contact you about their own products or services.
We Strive to Protect Your Personal Information:
All employees, associated advisors and suppliers who are granted access to client records understand the need to keep this information protected and confidential. They know they are to use the information only for the purposes intended. This expectation is clearly communicated. We have also established physical and systems safeguards, along with proper processes, to protect client information from unauthorized access or use.
Your Privacy Choices:
You may withdraw your consent at any time (subject to legal or contractual obligations and on providing us reasonable notice) by contacting our office. Please be aware that withdrawing your consent may prevent us from providing you with requested products or services. We may occasionally use your personal information to advise you of products or services we believe may be of interest to you or fit your personal circumstances. If you would rather not receive this type of communication, please advise our office.
Relationship With the Companies We Represent:
No insurance company holds an ownership interest in Your Friend With Benefits Inc. nor do we hold a significant interest in any insurance company.
Compensation:
If you choose to purchase a financial product through us, We will be paid a sales commission from the company that provides the product. We may receive renewal (or service) commissions as you keep your financial products for years to come. We may also be eligible for additional compensation such as bonuses, or non-monetary benefits such as travel incentives depending on various factors such as the volume or persistency of business that we place during a given time period. While we are paid commissions by insurance companies, no insurance company holds an interest in Your Friend With Benefits Inc. Your financial objectives are our first priority.
Conflict of Interest:
We take the potential of a conflict of interest seriously. We will notify you if there is a conflict of interest of which we become aware in regards to our recommendations to you. Our overall recommendations will be based on our analysis of your financial security needs.
We endeavour to maintain the highest standards of confidentiality in dealing with the client information and we adhere to the Personal Information and Electronic Documents Act “PIPEDA”, a federal privacy law.